The topics considered in the Conference, according to which the presentation and discussion sessions will be organized, are the following:

Technology in Tourism and Hospitality

  • Technologies in the tourism sector
  • Smart Tourist Destinations (SMART)
  • E-tourism and new market segments
  • Digital Tourism and Technological Transformation
  • The role of Artificial Intelligence in Tourism
  • Artificial Intelligence and Personalization
  • Georeferencing of Tourism Resources and Geographic Tourism Systems
  • Blockchain in Tourism and Hospitality
  • Contactless technologies in hospitality (e.g. automatic check-in/check-out)
  • Hotel management systems (PMS, CRS and CRM)

Marketing and Sales in Tourism and Hospitality

  • Digital Marketing in Tourism
  • Strategic Management of Sales in Hospitality
  • Co-creation, creativity and innovation in tourism
  • Gastronomic Tourism – challenges and trends
  • Storytelling and Marketing of Experiences in Tourism
  • Revenue Management and Pricing in Hospitality
  • Customer Loyalty and Reward Programs
  • Upselling and Cross-selling Strategies in Hospitality

Sustainability and Nature Tourism

  • Nature Tourism and Sustainable Tourism
  • Regenerative Tourism and Sustainable Practices
  • Slow Food
  • Positive and negative impacts of tourism
  • Accessible Tourism and Inclusion
  • Post-Pandemic Tourism and Recovery of the Sector
  • Decarbonization and Green Tourism
  • Energy Efficiency and Waste Management in Hospitality

Tourism and Hospitality Operations Management

  • Hotel Operations Management
  • Hygiene and Safety in Hospitality and Tourism
  • Tourism and hotel legislation and the role of the government in tourism
  • Crisis Management and Resilience in Tourism
  • Quality Management and Certification in Hospitality

Human Resources in Tourism and Hospitality

  • Human Resources and Customer Service in Tourism and Hospitality
  • Training and Retention of Talent in Hospitality
  • Motivation and Turnover Reduction Strategies
  • Leadership and Management of Multicultural Teams
  • Well-being and Mental Health of Employees in Tourism and Hospitality
  • Skills Development and Continuous Training

Tourism Segments

  • Wine Tourism and Gastronomic Tourism
  • Luxury Tourism and Exclusivity
  • Sports Tourism
  • Rural and Urban Tourism
  • Gastronomic Tourism – challenges and trends
  • Tourism and Wellness
  • Spiritual Tourism and Reconnection

Tourism Policy and Governance

  • Role of public administration and local government in tourism development
  • Tourism and hotel legislation and the role of the government in tourism
  • Competitiveness of the tourist destination
  • Spatial Planning, Regional Development and Tourism Economics
  • Public-Private Partnerships and Tourism

Events and Tourist Entertainment

  • Events, entertainment and leisure
  • Tourism and interpretation of Cultural Heritage
  • Gender equality in tourism
  • Virtual and Hybrid Events in Tourism
  • Festivals and Economic and Tourist Impact
  • Themed Experiences in Hotels (gastronomic, cultural, wellness)

Other related topics may be considered and integrated into the program. Empirical and theoretical works are accepted, with abstracts and extended abstracts in English. Full papers may be submitted in Portuguese, English or Spanish, as long as they include a title and abstract in English. The sessions will be organized based on the language preferences of the researchers.